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Customer Care Code
Summary
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Description of Customer Care and Code of conduct.
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We are here to serve you.
Our job is to provide you with the services you want.
We will also give you the best value for money that we can.
Our aim is to put you first. We will try to:
- Listen and give you straightforward answers
- Be friendly and helpful
- Find solutions to your problems
- Help you to help yourself
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If you need information in large print, audio cassette, braille, translation (written or verbal) or signed interpretation, let us know when you contact us. About our translation services.
Last updated on: 17 November 2008 | Date of next review: 17 November 2009
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