Report a Problem

Report a Problem

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Anti-social behaviour

Anti-social behaviour destroys lives and shatters communities. It also incurs costs to a wide range of people. It is important we all work together to tackle this problem and make our community a safe and enjoyable place to live. To report an anti-social incident, please complete the form on the anti-social behaviour page.

If you are a tenant or leaseholder of a Council property and are experiencing problems with your neighbours, you should contact your Tenancy Services Officer, email: tenant.services@babergh.gov.uk
See the Council Tenant Anti-social behaviour page for specific information for Council Tenants.

Car park excess charge notice

To appeal about a car park excess charge notice, please complete the appeal form on the car parks page.

Refuse collection problems

If there is a problem with your refuse collection (domestic or trade), for example a missed collection or lost/stolen bin, you can report it online via Customer Service Direct (CSD) .
Alternatively, you can email them, customerservice@csduk.com, or telephone the Refuse Hotline number 0845 6066045 (Local Rate Call).
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All other problems

To report problems please use the form on the OneSuffolk report a problem page. One Suffolk logo

We have joined with OneSuffolk to enable you to report the following problems to us:

  • Abandoned cars
  • Beaches - oil contamination, obstacles etc.
  • Damage to a street name sign, litter bin or doggie bin
  • Dogs - lost, found, dangerous dogs, dog fouling.
  • Drainage problems
  • Fly posting
  • Fly tipping
  • Litter
  • Noise
  • Odour
  • Rat or mice infestations
  • Smoke, fumes or dust

One Suffolk logo If you would like to report a problem please complete the form on the OneSuffolk report a problem page.

If you have already reported a problem or appealed, and the situation is not resolved, you may wish to formally complain about the service you have received. If that is the case, please read our pages about how to make a formal complaint.

Contact Information
Contact Customer Services
Telephone 01473 822801
Email admin@babergh.gov.uk

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