Benefits

We have upgraded the IT Systems for Mid-Suffolk District Council and Babergh District Council Council Tax, Business Rates, Council Tax Benefit and Housing Benefit as part of an ongoing partnership to improve services. As a result we were unable to process any Benefits, Council Tax or Business Rate changes or claims on our computer system from 22nd November 2011 until 15th December 2011.

We are working to reduce the resulting backlog. You should still report moves and changes and submit New Claims promptly, do not delay contacting us.

If you require assistance or have any concerns please contact Customer Services either via email customer.services@babergh.gov.uk or telephone 01473 825798 between 9am to 5pm each week day.  We apologise in advance for any inconvenience caused.

Please use the links on the left of this page to find out information about Benefits, including;

• When to claim Housing and Council Tax Benefit.
• Who can claim benefit.
• How to apply for benefit
• Appealing about a benefit decision.
• When you must tell the us about a change in your circumstances.
• Local Housing Allowance (LHA)