Domestic Refuse Collection

Refuse and Recycling schedules

Our current calendars below expired on 30 June 2009.
However, further information on the collection schedule will be made available in the coming months, which will also include the information to cover residents through Christmas and into the New Year of 2010.
Please continue to present your bins in the current sequence, but should you have any queries, please do not hesitate to contact Customer Service Direct. You can email them, customerservice@csduk.com, or telephone the Refuse Hotline number 0845 6066045 (Local Rate Call).

Which Bin Should I Put Out This Week?

The Babergh district is split into two collection areas, blue (ODD) and yellow (EVEN) areas (Note: This does not relate to the colour of the bin). To find out which collection area you are in, just click below on your normal collection day and scroll down to find your postcode and then your address.

The background colour of your property's entry will tell you the answer.

• Monday Collection Addresses (PDF, 36Kb).
  
• Tuesday Collection Addresses (PDF, 43Kb).
  
• Wednesday Collection Addresses (PDF, 33Kb).
  
• Thursday Collection Addresses (PDF, 35Kb).
  
• Friday Collection Addresses (PDF, 45Kb).

Once you have found out what colour area you are please click on the link below to find out which bins goes out on which week.

• Even Calendar January to June 2009 (PDF, 283Kb).
• Odd Calendar January to June 2009 (PDF, 280Kb).

What Should Go in My Blue and Black Bin?

Follow the link below to know what to put in your blue and black bin:

• Blue and Black Bin Contents (PDF, 108Kb).

Collection Service – The TwinBin Scheme

Your refuse collection scheme involves the use of two wheeled bins. One is a blue bin for the collection of recyclable materials, and the other a black bin for non recyclable waste.The service is operated by our contractor Serco. Every household receives a weekly refuse collection service. One week the recyclables in the blue bin are collected, the next week the black bin is emptied.

For more detailed information on kerbside recycling select the link below:

• Blue Bin

Collection Instructions

Please ensure that your wheeled bin is presented at the kerbside for collection by 6.30am.

Bin lids should be firmly closed.

No side waste will be collected. However, a limited amount of flattened cardboard can be left at the side of your blue bin for collection.

Contaminated Blue bins will not be emptied. 

Refuse collection problems

If there is a problem with your refuse collection (domestic or trade), for example a missed collection or lost/stolen bin, you can report it online via Customer Service Direct (CSD) .
Alternatively, you can email them, customerservice@csduk.com, or telephone the Refuse Hotline number 0845 6066045 (Local Rate Call).