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Anti Social Behaviour (ASB Case Review)

What is an Anti-Social Behaviour (ASB) Case Review?

The ASB, Crime and Policing Act 2014 introduced the Anti-Social Behaviour (ASB) Case Review which is a process to give victims and communities of persistent anti-social behaviour the ability to requesting a review of their ASB case.

For the purpose of the ASB Case Review, Anti-Social Behaviour is defined as:

  • Conduct that has caused, or is likely to cause, harassment, alarm or distress to any person.
  • Conduct capable of causing nuisance or annoyance etc. to a person in relation to that person’s occupation of residential premises.
  • Or conduct capable of causing housing-related nuisance or annoyance to any person.

An ASB Case Review is a process designed to make sure that all the relevant agencies, which may include the Council, police, health providers and/or social housing, work together and decide whether any further action can be taken to try and resolve the issue. It will also ensure that all that can be done is being done.

The ASB Case Review does not replace the complaints procedures for Babergh and Mid Suffolk District Councils, or your opportunity to complain to the Local Government Ombudsman or the Independent Police Complaints Commission (IPCC) if you are unhappy about the service you have received. 

When should I ask for an Anti-Social Behaviour (ASB) Case Review?

You should ask for an ASB Case Review if:

  • You feel agencies have not taken action in respect of your Anti-Social Behaviour (ASB) complaint and;
  • You meet the threshold to qualify for a review.   

What is the threshold for an Anti-Social Behaviour (ASB) Case Review?

The ASB Case Review can be requested if you have:

  • Reported Anti-Social Behaviour to Babergh and Mid Suffolk District Councils, Suffolk Police and/or your housing provider THREE or more times, relating to the same issue, in the past SIX months
  • Reported Hate Crime to Babergh and Mid Suffolk District Councils, Suffolk Police and/or your housing provider just ONCE in the past SIX months
  • The reports you have made about Anti-Social Behaviour or Hate Crime must have been made within ONE month of the alleged incident taking place
  • The request for an ASB Case Review must be made within SIX months of the reports about anti-social behaviour being made to Babergh and Mid Suffolk District Councils, Suffolk Police or your housing provider. 

How do I request an Anti-Social Behaviour (ASB) Case Review?

Complete our online form:

Application Anti-Social Behaviour (ASB) Case Review 

Or write to:

ASB Case Review
Communities Team (Safe)
Babergh and Mid Suffolk District Councils
131 High Street
Needham Market IP6 8DL

More information on the Anti-Social Behaviour (ASB) Case Review, which is also referred to the Community Trigger, can be found in the information leaflet.

What information will I need to give?

The ASB Case Review request form is a very detailed and you will be asked to provide details of:

  • Dates when you made a complaint about Anti-Social Behaviour (ASB) or Hate Crime to Babergh and Mid Suffolk District Councils, Suffolk Police or your housing provider
  • Who you reported to incident(s) to
  • Incident or reference numbers you have been given
  • Plus further information about the incidents reported

What happens next?

When you submit a request for an Anti-social Behaviour (ASB) Case Review; the Council will respond to you within 3 working days confirming that the request has been received. You will then be notified in writing in 10 working days if the threshold has been met.

If your case does not qualify for an ASB Case Review, we will contact you to tell you why. 

If the threshold is met, the Council will co-ordinate the request to partner agencies who have been involved in the case to participate in a Review Panel, to be held within 10 working days.

We will let you know the outcome of the ASB Case Review and the recommendations within 10 working days of the meeting.

If you disagree with the outcome of the ASB Case Review, you can appeal in writing within 21 days of receiving the outcome.