It is a law that came into force at the end of October 1998. It was introduced to protect personal data, data that can be used to identify a living individual.
The Act sets rules and conditions that all users of personal information must obey. The Act also gives you certain rights that we must respect when obtaining and using information about you.
Personal data is collected and held so we can provide you with the services you require, eg collection of council tax and rent, delivering housing benefit, maintaining a record of the services provided.
We only need your consent if we want to use your information for a purpose that is not a service we have to provide by law. All application forms and requests for your information explain why we need the information and what it might be used for.
Subject access requests must be in writing; we suggest you download our request form to ensure that we have all the details needed to process your request. There is a fee of £10 for each request. The completed form should be sent to the address below, together with your payment and evidence confirming your identity. The Council must respond within 40 days of receiving your correctly completed application.
You can write to us at the address below, giving your name, address, date of birth and as much information as possible regarding the services you are receiving and enclosing the £10.00 fee and proof of identity.
If you think your personal data is inaccurate or out of date you can write to us explaining why and ask us to correct your data.
If you think you have not been given all the information we hold about you contact us and ask for the records to be checked again.
Further information and leaflets are available from:
Information Commissioner’s Office, Wycliffe House, Water Lane, WILMSLOW, SK9 5AF
Telephone: 01625 545700