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Home > Waste Services > Service Delays

Service Delays

Adverse Weather

We take the health and safety of the public and our contractors own staff very seriously. Our refuse lorries can weigh up to 32 tonnes. Small side roads which are not routinely cleared of snow, can become very icy; it would be very dangerous for our refuse lorries to drive down these roads. Footpaths can also  remain treacherous even when the main roads have been cleared.

When we experience poor weather conditions such as snow, heavy rain and winds we will always attempt to empty your bins where it is accessible and safe to do so. If your waste is not collected on your scheduled collection day, please leave it at your normal collection point and we will return to collect as soon as it is safe to do so.

Report a missed collection

Service Update (11/12/2017 12:30 PM)

Mid Suffolk (Recycling)

This service is running normally.

Mid Suffolk (Trade)

This service is running normally.

Mid Suffolk (Garden)

This service is running normally.

Babergh (Refuse)

This service is running normally.

Babergh (Trade)

This service is running normally.

Babergh (Garden)

This service is running normally.