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Make a claim

* IMPORTANT * -  Our online services will be unavailable  Sunday 5th February between 09:00am to 15:00pm for system maintenance .We apologise for the inconvenience. 

Housing Benefit/Council Tax Reduction Calculator 

You can find out if you qualify for any Housing Benefit / Council Tax Reduction by using our calculator.

Use our Housing Benefit / Council Tax Reduction Calculator

You do not have to use the Housing Benefit and Council Tax Reduction Calculator to make an online claim, but if you do, the information you enter will automatically be saved into your online claim.

Claiming Housing Benefit/Council Tax Reduction 

You can claim Housing Benefit and/or Council Tax Reduction online right now.

If you wish to partially complete and save the form, then return to it at any time, you can.

Claim a Housing Benefit / Council Tax Reduction

When you submit your claim, you will be told what evidence you need to supply.

Remember that your claim will usually start from the Monday after we receive it, so if you think you may be entitled, submit your claim as soon as you can.

If you want to claim from an earlier date visit our Backdating page

Providing Evidence 

You can submit evidence online:

Submit Evidence Online

Alternatively, you can post evidence to us. All evidence supplied will be copied and returned to you.

Our mailing address is:

Babergh and Mid Suffolk District Councils
Endeavour House
8 Russell Road
Ipswich IP1 2BX

The legal authorisation which allows the Council to accept electronic claims can be found below: