Complaints and Compliments
If you wish to make a complaint about a licensed driver or the service you have received then we suggest you make this known to the operator/business owner first.
If you are still not happy then you may report it further by emailing our Licensing team or by posting it to:Babergh & Mid Suffolk District CouncilLicensing TeamEndeavour House8 Russell RoadIpswichSuffolkIP1 2BX
All reports should be in writing. You will need to include details about the incident:
- Details about the driver and vehicle
- Relevant dates and times
- Information about any steps you have already tried to take
Serious incidents (for example, dangerous driving) should be reported to the police without delay.