Difficulty in paying your Council Tax
If you get into payment difficulties and you can't afford your instalments, contact us straight away. We may be able to help you by making a different payment arrangement.
Remember that paying by Direct Debit ensures that your payments are made on time every month. We can also arrange for you to pay this way over the telephone.
We may be able to reduce what you have to pay. For example, you may qualify for a discount that you didn't know about - visit our Exemptions, discounts and premiums section - or you may qualify for Council Tax Reduction
There is also a Discretionary Financial Assistance (DFA) scheme. For information please read our DFA Guide
If you are having payment difficulties you can contact us online with the below form:
If you do miss a Council Tax payment there are several steps which the Council will take to remind you that you need to pay.
If we don't know that you are having problems paying, we may take legal action to recover the money. This could result in you having to pay a lot more.