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Home > Elections > Annual Canvass

Annual Canvass

2020 annual canvass

The annual canvass process helps us update your household information on our Electoral Register.

The way the annual canvass is carried out has changed. Look out for your Annual canvass letter to check who is eligible to register to vote.

Letters will start landing on doormats from 20 July 2020

How it works 

We carried out a household data match with the Department for Work and Pensions (DWP) database in June. We are anticipating that we will be able to match the details of 80% of households across the districts.

Letter A

Following a match these households will receive a letter from us towards the end of July asking if the information is correct. Residents will only need to contact us if there are any changes or updates – this can be done online.

Letter B

Remaining households in the districts, where we have not been able to carry out the required data match, will be sent a letter in early August, asking them to confirm their details are correct or make any necessary changes. Residents can confirm or notify us of any changes online, via text or by calling 0800 197 9871

If you have received Letter B asking you to respond by 3 August, please accept our apologises as this is an error. Please submit your response by Sunday 23 August.

NOTE: You will not have been disenfranchised or excluded from the process.


You do NOT need to return the letter to us.  You will be sent a reminder if you do not contact us within two weeks of receiving the letter, but please respond as soon as possible,

If the details are correct, a confirmation response must be made.

If the details are incorrect, they must be updated.

Residents can respond to their household letter using one of the following methods:

  • Online
  • Freephone: 0800 197 9871         
  • Text: 80212


If you do not reply

We will chase non-responders from early September. Our Election Office will contact you by phone or email to remind you - asking you to respond online, by phone, or by text. 

Any household that have not responded by early October will receive the traditional Canvass Form.

You can confirm the information online or by calling the Freephone number. Alternatively, these forms can be returned to us by post with any amendments.

Don’t lose your right to vote

We need to be notified of any changes to ensure that you are able to vote in any elections.

Not being registered can also affect your credit score. 


If you need to find out more

We have put together some frequently asked questions to help you.