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Annual Canvass

The annual canvass process helps us update your household information on our electoral register.

The way the annual canvass is carried out has changed.

Look out for your annual canvass letter to check who is eligible to register to vote.

Emails and letters will be sent from Wednesday 10 August 2022.

How it works

We carried out a household data match with the Department for Work and Pensions (DWP) database in June.

We are anticipating that we will be able to match the details of 80% of households across the districts.


Once we have successfully matched all electors within a household, we will send an email towards the end of August to ask whether the information is correct. This will depend on us having appropriate contact details for the electors.

Residents can also confirm via www.registersecurely.com, even if the details are already accurate.

Letter A

Following a successful match of all electors within a household, for those electors who:

  • do not have an email address
  • did not respond to the email

a letter will be sent from us, towards the end of August, asking whether the information is correct.

Residents will only need to contact us if there are any changes or updates to be made.

Letter B

Where we have not been able to carry out the required data match, letters will be sent, from us, in late August. The letter will ask the household to either confirm their details are correct, or make any necessary changes.

Residents can confirm or notify us of any changes.

You do not need to return the letter to us. You will be sent a reminder if you do not contact us within two weeks of receiving the letter, but please respond as soon as possible.

If the details are correct, a confirmation response must be made.

If the details are incorrect, they must be updated.

How to respond

Residents can respond using one of the following methods:

Respond online

Alternatively you may respond by:

If you do not respond

Any household that have not responded to Letter B by mid-September will receive the traditional canvass form.

You can confirm the information online or by calling the freephone number. Alternatively, these forms can be returned to us by post with any amendments.

We will chase non-responders from early October. Our election office will contact you by phone or email to remind you - asking you to respond online, by phone, or by text. A canvasser may visit your property to collect the response in person instead.

Don’t lose your right to vote

We need to be notified of any changes to ensure that you are able to vote in any elections.

Not being registered can also affect your credit score.

Further information

Read our frequently asked questions