Below is a list of helpful information, broken down by categories to help you find out more about being online - including online safety, public services information and accessibility.
| Resource | Description |
|---|---|
| The skills toolkit | Offers free courses to help you learn new skills or get a new job. |
| Age UK - Making the Most of the Internet |
A range of step-by-step guides created by Age UK to help you make sense of the internet - the guides cover things like online essentials, keeping in touch and managing your money. |
| Resource | Description |
|---|---|
| Get Safe Online | Get Safe Online is a resource that provides practical advice on how to protect yourself, your business, your computers and other devices against cyber crime. |
| Internet Matters | A website that provides comprehensive and credible resources, information and support to help you keep children safe online. |
| Keeping children safe online | A website, from the NSPCC and O2, that helps keep children safe online. |
| Age UK - Staying Safe Online Guide | A guide, produced by Age UK, that provides information about staying safe online, online scams, protecting your computer, online shopping and banking, and privacy on social media. A guide, produced by Age UK, that provides information about staying safe online, online scams, protecting your computer, online shopping and banking, and privacy on social media. |
| Action Fraud - Report a phishing attempt | A site from the National Fraud and Cyber Crime Reporting Centre that provides detail on how to recognise and report emails, texts, websites, adverts or phone calls that you think are trying to scam you. |
| Ace Anglia - Shopping online | This easy read booklet and talking text gives you tips, advice and support about online shopping. |
| Ace Anglia - Settings and Permissions | This easy read booklet and talking text gives you tips, advice and support about settings and permissions. |
| Ace Anglia - Scams and Viruses | This easy read booklet and talking text gives you tips, advice and support about scams and viruses. |
| Ace Anglia - Passwords |
This easy read booklet and talking text gives you tips, advice and support about passwords. |
| Ace Anglia - Relationship Scams |
This easy read booklet and talking text gives you tips, advice and support about relationship scams. |
| Ace Anglia - Online Banking | This easy read booklet and talking text gives you tips, advice and support about online banking. |
| Ace Anglia - Paying for Games, Apps and Downloads | This easy read booklet and talking text gives you tips, advice and support about paying for games, apps and downloads. |
| Ace Anglia - Useful websites |
This easy read booklet and talking text gives you tips, advice and support about useful websites for staying safe online. |
| Resource | Description |
|---|---|
| AbilityNet - My Computer My Way | A range of guides available that provide step-by-step instructions on how to adapt a phone, computer or tablet to meet your needs. |
| RNIB - Technology resource hub: the latest facts, tips and guides | A set of webpages that provide information about accessibility for devices, as well as specialist suppliers of products designed for people with sight loss. The pages include a number of guides about a range of different products. |
| BBC - Accessibility | This page provides links to resources and documents to help you access the BBC's content. You can also find out about the BBC's approach to their development of rich accessible products and services. |
| AbilityNet - Request Free IT support at home | AbilityNet supports anyone living with any disability or impairment to use technology to achieve their goals at home, at work and in education. This link takes you to an online form, which you can complete to request free IT support. AbilityNet's Tech volunteers provide free IT support to older people and disabled people - of any age - in the UK. |
| Resource | Description |
|---|---|
| NHS Homepage | The link will take you to the homepage of the NHS website. |
| NHS Health A-Z | This section of the NHS's website provides an A-Z of information about health. |
| NHS - Find services near you | This section of the NHS's website provides details of where to find services that are local to you. |
| Resource | Description | |
|---|---|---|
| Suffolk County Council | The homepage of the Suffolk County Council website. | |
| Suffolk Infolink | Suffolk Infolink is a community directory including listings for activities, services and events across Suffolk. | |
| Suffolk Constabulary |
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| Parish Councils in Babergh and Mid Suffolk | Contact information of all the Parish Councils in the Babergh and Mid Suffolk District Council area. |
| Resource | Description |
|---|---|
| Sudbury and District Citizens advice | The homepage of the Citizens Advice Sudbury and District website, an organisation which provides free, confidential, independent and impartial advice and campaign on big issues affecting people’s lives. |
| Citizens Advice Ipswich | The home page of the Citizens Advice Ipswich website, an organisation which provides free, confidential, independent and impartial advice and campaign on big issues affecting people’s lives. |
| MoneyHelper | MoneyHelper brings together the support and services of three government-backed financial guidance providers: the Money Advice Service, the Pensions Advisory Service and Pension Wise. |
| Resource | Description |
|---|---|
| Windows 10 - Quickstart Guides | A guide to using the operating system Windows 10 from Microsoft. |
| Microsoft Word Guide | A guide on how to use Microsoft Word on a computer. |
| Microsoft Excel Guide | A guide on how to use Microsoft Excel on a computer. |
| Microsoft PowerPoint Guide | A guide on how to use Microsoft PowerPoint on a computer. |
| Apple iPad Guide | A guide created by Apple for the iPads. |
| Guide to using Zoom | A guide created by Zoom, for using their video chat programme. |
| Guide to using Skype | A guide to using the video chat software Skype. |
| Guide to using Facetime | A guide for using the Apple video chat platform, Facetime. |
| Guide to Microsoft Teams | A guide to using the Microsoft Teams software. |
| Resource | Description |
|---|---|
| OfCom Broadband and Mobile Coverage Checker | A tool to check the broadband availability and speeds for any UK address, and to check indoor and outdoor mobile coverage including voice, 3G,4G and 5G. |
| OfCom social tariff information | Social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension Credit and some other benefits. Find out more from OfCom |
| Resource | Description |
|---|---|
| National Careers Service |
The National Careers Service website where you can find careers information, advice and guidance, and also assistance to help make decisions on learning, training and work at all stages of a career. This service is available to people who live in England.
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| Resource | Description |
|---|---|
| Visit Suffolk - What's On | A 'What's on?' guide for Suffolk, provided by the official visitor website. |
| Resource | Description |
|---|---|
| BBC iPlayer | The catch-up and on-demand video service from the BBC. |
| ITV Hub | The catch-up and on-demand video service from ITV. |
| All4 | The catch-up and on-demand video service from Channel 4. |
| My5 | The catch-up and on-demand video service from Channel 5. |
| Radioplayer | A website bringing together all the BBC, commercial and community radio stations that broadcast in the UK. |
| YouTube | A website where you can find free videos on a range of different searchable subjects. |