A lease is a legal agreement between you (the leaseholder) and us (the landlord). Every landlord has a responsibility to make sure that the terms and conditions of the lease are met.
Your lease will include a plan of your property. It will detail what was included at the time of the sale (for example, a garden or parking space).
A leaseholder is a person who holds a long lease of a flat, or maisonette. You will be the legal owner of the flat, for the full period of the lease.
We still provide services to communal areas and maintain the exterior of the block.
If you are the leaseholder of a property and you need to request a repair, you can do so via our online repairs form:
If it is an emergency, please call us.
During office hours, please call 0300 123 4000.
Outside of office hours, or at weekends, please call 0808 168 7794.
