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Our Covid-19 (Coronavirus) response

Home But Not Alone phone line: 0800 876 6926

Support available for our businesses

Information about the different types of support available for businesses during COVID-19 is available on our FAQs.

Join us in protecting our communities

A community action response to COVID-19 will allow us to effectively manage the course of the pandemic where we live, enabling our communities to remain resilient in this challenging time.

Statement on the impact of COVID-19 on the councils’ property investment arm – CIFCO Ltd

Careful risk management is helping council property investment company CIFCO Ltd “weather the current storm” with full repayments made for the last quarter and plans in place to support tenants over the weeks and months ahead.

Our pledge to support communities in Babergh and Mid Suffolk

Babergh and Mid Suffolk District Councils are liaising with partners across Suffolk to respond to an increased demand for community support during the COVID-19 crisis.

Would a financial incentive encourage you to make energy improvements?

Working in partnership, the Department for Business, Energy and Industrial Strategy, Suffolk County Council, West Suffolk Council, Anglia Ruskin University and our councils are asking property owners about the ways financial incentives might encourage improvements in energy efficiency across the county.

Are you ready for CPE?

Civil parking enforcement (CPE) starts across Suffolk on 6 April 2020.

Choose direct debit!

Setting up a direct debit takes away the hassle of phoning up or filling in and posting a cheque.

Make this year's paper bill your last with paperless billing

We understand that fitting life in around work can be a challenge … especially when it comes to things like your council tax.

Free swims for under 17s

In partnership with Abbeycroft Leisure and Everyone Active, our free swims offer to encourage our youngsters to get active will continue throughout 2020.

Take part in Suffolk's Walking Festival

Join in during the National Walking Month of May for the 13th annual Suffolk Walking Festival, now established as one of Britain’s biggest and longest running walking festivals.

‘What next for Sudbury’ survey responses

We’re grateful to everyone who took the time to give us their views in response to our What next for Sudbury exhibition. We received 569 completed questionnaires, providing valuable feedback to help councillors decide on next steps.

Sharing the future for Sudbury

Our public exhibition – What next for Sudbury?

Storm Ciara – advice for council tenants

Thank you for your patience as we work to sort things out as quickly as possible.

Latest scam alerts

Calls from individuals introducing themselves as ‘conservation officers’ from the local council, offering a "free" loft insulation check

Changes to customer service phone lines

Our offices and phone number - 0300 123 4000 - from 5 November will be open from 10am every Tuesday to allow staff in the customer access point in Stowmarket to undertake staff training.

Superfast Broadband Availability Checker

Find out if you could benefit from Superfast Broadband!

Important changes to Suffolk's recycling

Make sure you're up to speed with some important changes to the way we recycle in Suffolk.

Help for domestic abuse victims during Covid-19 lockdown

#YouAreNotAlone, support services remain available for those affected by domestic abuse during this difficult time.

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