Skip to main content
click for the homepage
mobile menu button

Contact Us

apply 2


report 2


pay 2



We are urging businesses to find out more about the support available during the Coronavirus crisis.

Covid business support grants

All Covid-19 business support grants are now closed to new applications. 

If you applied for either the Government Restart Grant, Discretionary Restart Grant or Back to Business Grant before the deadlines and you have not heard whether your application was successful, we will be in touch in the coming weeks.

NHS QR codes

These venues:

  • Venues within the hospitality, tourism and leisure industries
  • Close contact services
  • Community centres
  • Village halls

must now request that every individual scan the NHS QR code or provide their contact details upon arrival. Every individual must do this - not just the lead member of the group.

This is to make sure that every person can receive timely public health advice, should they be/potentially be exposed to COVID-19.

You should make sure that all your staff have been notified of this change. All staff should understand that will have to ask all people entering the venue to scan the NHS code, or provide their contact details. Exemptions include children under the age of 16, and people entering the venue for drop-off/takeaway only.

Before reopening your venue, you must make sure that you understand your obligations:

  • Display an official NHS QR code poster
  • Request that all customers and visitors scan the NHS QR code or provide their contact details
  • Keep a record of all staff (including shift times)
  • Provide an alternative method to collect contact details (which doesn't require ownership of a smartphone)
  • Keep information securely for 21 days before destroying it, and provide it to NHS Test & Trace if requested
  • Hospitality venues only: Take reasonable steps to refuse entry to those who refuse to participate with customer/visitor obligations. This means you must - to the best of your ability - comply with the requirement to refuse entry. You should feel that you have done all that could be reasonably expected of you.

Read further guidance about the NHS Test & Trace requirements

The Information Commissioners Office (ICO) has produced guidance to ensure you are GDPR compliant when collecting and storing contact details.

Venue alerts process: guide for businesses

Venue check in regulations: fact sheet (simplified)

Venue check in regulations: fact sheet

Venue check in benefits: poster

Further resources