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Customers

 

We urgently request people to observe Government advice and social distancing practices.

We have put in place a number of measures to protect the public and our staff and restrict the spread of Covid-19. We are doing everything possible to keep essential services running.

This includes several closures until further notice:

  • Customer Access Points in Ipswich Street, Stowmarket and Sudbury Town Hall have closed for ‘face to face’ enquiries and visits. Residents with council enquiries are now asked to go online wherever possible. If customers can’t resolve their query online, they should email us.
  • Pop-up customer access points in Hadleigh and Shotley.

Changes to our services are as follows:

Find out how we are supporting our communities