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Home > Features > Latest scam alerts

Latest scam alerts

Please stay scam aware. We have included the latest scams reported to us below.

Calls from individuals introducing themselves as ‘conservation officers’ from the local council, offering a "free" loft insulation check

  • Hang up
  • Do not share your address or personal details
  • Report it to Suffolk Trading Standards or call them on 03454 040506 
  • Make your neighbours aware, especially those who may be more vulnerable


Scam text messages stating a council tax refund is due which includes a link.

  • Do not reply or forward the messages on
  • Do not click any links
  • Do not share your bank account details
  • Report it to Suffolk Trading Standards
  • Delete the message
  • We will always inform you of any changes in writing or via your MyAccount