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Suffolk Advice and Support Service

Hardship Fund: For financial advice or support with access to food, call The Suffolk Advice and Support Service on 0800 068 3131.

Get free professional advice in confidence on a range of things that you might need some help with.

Call us to have a chat about:

  • your mortgage or credit cards
  • rent arrears or other debts
  • COVID-19 related concerns and what it means for you and/or your family
  • access to food
  • one off grants for things such as:
    • white goods
    • fuel vouchers
    • other unforeseen expenses

Helpline: 0800 068 3131

  • Monday to Friday
  • 9am to 5pm. You can leave your name and number outside of these hours and somebody will call you back within 1 working day.

As part of the response to the COVID-19 outbreak there has been a joint response between a number of statutory and voluntary sector partners co-ordinated by the Collaborative Communities Board. There is a clear need to provide ongoing support to the Suffolk population both in response to Covid-19 and to meet wider support needs. 

The Suffolk Advice and Support Service will bring together five essential areas of work.

  1. Single Point of Access
  2. Local Welfare Assistance Scheme
  3. Food banks
  4. Suffolk InfoLink
  5. The Warm Handover

Download Suffolk Advice and Support Service diagram (JPG, 25KB)