Contractors
We use a number of contractors to carry out repairs within your home.
All contractors carry valid identification badges. Please ask to see this badge before allowing anyone into your home. If you are not sure, please do not allow access and call us on 0300 123 4000 (option 3) to discuss further.
Signix
Signix have been appointed by us to carry out carbon monoxide (CO) detection installation and upgrade smoke and or heat detection to our council housing stock.
We have a legal requirement to install:
- CO detectors in all properties with a heating source in a habitable room
- a smoke alarm on each floor in all properties
In the coming months, Signix will make sure that all our properties comply with this legislation.
Signix will be contacting tenants directly to arrange an appointment with them. This contact will be made via phone call, text, email or letter.
If Signix are unable to reach tenants, they may door knock whilst in the area. All engineers carry in date identification badges.
GCS Compliance
We have appointed GCS Compliance to check on the heating servicing programme, to keep our tenants safe in their homes.
GCS may be contacting some of our tenants to do an audit once our heating contractor (Aaron Services), have attended to carry out the service.
Tenants can expect to receive a letter from GCS Compliance with an appointment to attend.