Getting help and support
If you want independent help and support to deal with your debts, how they might affect you and what options are available to you, use the following contact details:
Citizens Advice
Provides advice and support to people and the problems they face.
Consumer Direct
Service offering information and advice on consumer issues including credit and debt.
Telephone: 0845 404 0506
Minicom/textphone: 08451 231 384
Department for Work and Pensions
Provides information about welfare benefits and pensions.
Financial Ombudsman Service
Settles complaints between customers and businesses providing financial services.
Telephone: 0800 023 4567
Financial Services Authority
Deals with complaints about financial organisations.
Telephone: 0845 606 1234
Minicom/textphone: 0845 730 0104
Gov.uk
Provides information about eligibility for benefits.
Telephone: 0800 882 200
HM Revenue and Customs
Provides information about the payment of taxes.
Jobcentre Plus
Telephone: 0845 606 234
Textphone: 0845 6055 255
Pay plan
Payplan Provides advice on debt management.
Telephone: 0800 280 2816 or 020 7760 8980
Money Advice Line
Provides advice and useful information about money management.
Telephone: 0300 500 5000
Typetalk: 1800 1 0300 500 500
Money Expert
Provides advice on money matters.
National Debtline
Provides a free, confidential and independent telephone advice service.
Telephone: 0808 808 4000
Shelter
Charity that provides free, confidential advice to help you with your housing problems.
Telephone: 0808 800 4444
U Switch
Comparison site for gas and electricity suppliers.
The Post Office
Provides information about your nearest Post Office branch.
Telephone: 0845 7223 344
Timebank
A national volunteering charity that helps you to find volunteering opportunities.
Telephone: 0845 456 1668 or 020 3111 0700