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Home > Housing > Private landlords and tenants > Complaints about housing conditions

Complaints about housing conditions

If you privately rent and struggling with your landlord to get repairs done, we may be able to help you.

We can investigate housing related complaints.  We have legal powers to secure improvements. 

We can investigate:

  • Asbestos and Man-made Mineral Fibres (MMF)
  • Biocides
  • Carbon Monoxide and fuel combustion products
  • Collision and entrapment
  • Crowding and space
  • Damp and mould growth
  • Domestic hygiene, pests and refuse
  • Electrical hazards
  • Entry by intruders
  • Ergonomics
  • Excess cold
  • Excess heat
  • Explosions
  • Falls associated with baths etc
  • Falls associated with stairs and steps
  • Falls between levels
  • Falls on the level
  • Fire
  • Food safety
  • Hot surfaces and materials
  • Lead
  • Lighting
  • Noise
  • Personal hygiene, sanitation and drainage
  • Radiation
  • Structural collapse and failing elements
  • Uncombusted fuel gas
  • Volatile organic compounds
  • Water supply for domestic purposes
  • Shared accommodation including bedsits

Where significant and serious hazards are found (known as Category 1 hazards), the Council has a duty to take action.

Your landlord may need to provide additional escape and fire protection if you live in:

  • shared accommodation
  • a bedsit
  • a self-contained flat
  • hostel or lodging 

Email Housing to Make a Complaint about housing conditions