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Home > Housing > Sheltered Housing > Sheltered housing

Sheltered housing

Sheltered housing is accommodation specifically designed for elderly, disabled or vulnerable people. It allows them to live independently. It usually consists of self-contained flats with communal facilities.

In most cases, it is available to people aged over 60. Sometimes, schemes may be open to those over 55 years old.

In Babergh and Mid Suffolk we have 21 sheltered schemes. These consist of bungalows, flats and bedsits. All schemes offer residents a safe, secure and comfortable environment, whilst retaining their own identity. 

Each scheme has a Sheltered Housing Officer (SHO) who is responsible for the day-to-day running of the scheme. Their work includes:

  • maintaining the buildings
  • providing advice and support to tenants on available services - both from the Council and our partners
  • responding to emergencies
  • making daily contact with residents (this is optional for the residents)
Sheltered Housing Officer calls are offered daily, to check on welfare, excluding week ends and Bank Holidays. Subject to GDPR, SHO also liaise with outside organisations and family to promote independent living. 

SHOs are NOT permitted to:

  • provide nursing or day-to-day personal care
  • give drugs or medicines 
  • collect shopping, pensions, prescriptions or pay rent
  • be responsible for tenants' valuables 

Cleaning and caretaking services

Each scheme has an appointed cleaner or cleaning contractor who maintains the communal areas. The housing repairs team carry out maintenance, decorating and specialised cleaning of the communal areas.

Emergency support

Help is available for residents 24 hours a day in emergency situations. The scheme manager can be contacted during the day. An emergency alarm service, linked to Stafford and Rural Housing (SARH) is available out of hours.

Applying for sheltered housing

Application for sheltered properties is via Gateway to Homechoice

For more information about the application process, please visit our Gateway to Homechoice - how it works webpage

If internet access is not available, please call us on 0300 1234000 (options 3 or 7). We can provide assistance with completing an application form or the bidding process.

 

Details of sheltered schemes

 

Bramford

Cherryfields

Read more information about Cherryfields

 

Botesdale

Farnish House

Read more information about Farnish House

 

Claydon

St Peters Court

Read more information about St Peters Court

 

Eye

Elizabeth Court

Read more information about Elizabeth Court

 

Elmswell

Manns Court

Read more information about Manns Court

 

Great Cornard

Clover Court

Read more information about Clover Court

 

Hadleigh

Gayford Court

Read more information about Gayford Court

 

Newell Court

Read more information about Newell Court

 

Holbrook

Samford Close

Read more information about Samford Close

Hoxne

St Edmunds House

Read more information about St Edmunds House

 

Lavenham

Tenterpiece

Read more information about Tenterpiece

 

Laxfield

Hartismere House

Read more information about Hartismere House

 

Long Meadow

Steeds Meadow

Read more information on Steeds Meadow

 

Mendlesham

Mason Court

Read more information about Mason Court

 

Nayland

Parkers Way

Read more information about Parkers Way

 

Needham Market

Hurstlea Court

Read more information about Hurstlea Court

 

Stowmarket

Partridge Court

Read more information about Partridge Court

 

Weston Court

Read more information about Weston Court

 

Stowupland

Jubilee Court

Read more information about Jubilee Court

 

Sudbury

Elizabeth Court

Read more information about Elizabeth Court

Playford Court

Read more information about Playford Court