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Sheltered housing

Sheltered housing is accommodation specifically designed for elderly, disabled or vulnerable people. It allows them to live independently. It usually consists of self-contained flats with communal facilities.

In most cases, it is available to people aged over 60. Sometimes, schemes may be open to those aged 55 or over.

In Babergh and Mid Suffolk, we have 21 sheltered schemes. These consist of bungalows, flats and bedsits. All schemes offer residents a safe, secure and comfortable environment, whilst retaining their own identity. 

Each scheme has a Sheltered Housing Officer (SHO) who is responsible for the day-to-day running of the scheme. Their work includes:

  • maintaining the buildings
  • providing advice and support to tenants on available services - both from the Councils and our partners
  • responding to emergencies
  • making daily contact with residents (this is optional for the residents)
Calls from SHOs are offered daily, to check on welfare (excluding weekends and bank holidays). Subject to GDPR, SHOs also liaise with family and outside organisations to promote independent living. 

SHOs are not permitted to:

  • provide nursing or day-to-day personal care
  • give drugs or medicines 
  • collect shopping, pensions, prescriptions or pay rent
  • be responsible for tenants' valuables 

Cleaning and caretaking services

Each scheme has an appointed cleaner or cleaning contractor who maintains the communal areas. Our Housing Repairs team carry out maintenance, decorating and specialised cleaning of the communal areas.

Emergency support

Help in emergency situations is available for residents 24 hours a day. The scheme manager can be contacted during the day. An emergency alarm service, linked to Stafford and Rural Housing (SARH), is available out of hours.

Apply for sheltered housing

Applications for sheltered properties are handled via Gateway to Homechoice

For more information about the application process, please visit our Gateway to Homechoice - how it works webpage

If internet access is not available, please call us on 0300 1234000 (options 3 or 7). We can provide assistance with completing an application form or the bidding process.

 

Details of sheltered schemes

Bramford

Cherryfields

Read more information about Cherryfields

Botesdale

Farnish House

Read more information about Farnish House

Claydon

St Peters Court

Read more information about St Peters Court

Elmswell

Manns Court

Read more information about Manns Court

Eye

Elizabeth Court

Read more information about Elizabeth Court

Great Cornard

Clover Court

Read more information about Clover Court

Hadleigh

Gayford Court

Read more information about Gayford Court

Newell Court

Read more information about Newell Court

Holbrook

Samford Close

Read more information about Samford Close

Hoxne

St Edmunds House

Read more information about St Edmunds House

Lavenham

Tenterpiece

Read more information about Tenterpiece

Laxfield

Hartismere House

Read more information about Hartismere House

Long Meadow

Steeds Meadow

Read more information on Steeds Meadow

Mendlesham

Mason Court

Read more information about Mason Court

Nayland

Parkers Way

Read more information about Parkers Way

Needham Market

Hurstlea Court

Read more information about Hurstlea Court

Stowmarket

Partridge Court

Read more information about Partridge Court

Weston Court

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Stowupland

Jubilee Court

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Sudbury

Elizabeth Court

Read more information about Elizabeth Court

Playford Court

Read more information about Playford Court