click for the homepage
mobile menu button

Contact Us

apply 2


report 2


pay 2


Home > Housing > Suffolk Home Improvement Agency

Suffolk Home Improvement Agency


Suffolk Home Improvement Agency, also known as 'Orbit Care and Repair', is a home improvement agency that assists people living in Suffolk who are elderly or vulnerable, who have disability needs, or who are on a low income.

The service provides advice, support and practical help to older homeowners and private tenants and people of any age with a disability who need help to repair, improve or adapt their home so that they can continue to live comfortably, safely and independently in their home.

The service includes:

  • Arranging home visits to discuss the range of services we provide 
  • Help to identify what repairs, improvements or adaptations are needed 
  • Providing information on the range of options available to fund work to your home 
  • Help to complete grant application forms 
  • Drawing of plans and preparation of specifications 
  • Help to choose a builder from an approved list of contractors, obtaining estimates and organising the work 
  • Dealing with payments 
  • Support from start to finish 
  • Refer on as appropriate for other services

Orbit East also offers a "Handy Help" service for minor repairs and odd jobs.


How much will the service cost?

The advice service is free. Should you wish to take up the full service (including technical support) then a fee of 15% of the cost of works will be charged.

If you are eligible for a grant, in most cases the grant will cover the cost of any fees.

All costs will be confirmed in writing before work commences.

If you live within the area, you can get more information on the range of services provided to assist with independent living.