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Home > News > Councils launch online portal for customers

Councils launch online portal for customers

Posted by on 6 February 2019 | Comments

Babergh and Mid Suffolk District Councils, along with Ipswich Borough Council have launched MyAccount, an online portal which provides residents and businesses with paperless bills, 24-hour account access and more.

The new MyAccount portal enables customers to view bills, reminders & notices, apply for discounts, and update personal details without leaving the comfort of their own home or workplace.

Users who sign up can access the portal’s latest paperless eBilling feature, allowing them to view Council Tax and or Business Rates bills online.

Other platform features include being able to check balances, view received payments and due instalments, see updates on Housing Benefit and Council Tax reduction claims, set up or amend Direct Debits, search for a Council Tax band and apply for discounts and exemptions.

The councils are encouraging residents and businesses across the districts and borough to make the environment-saving switch.

Cllr Derrick Haley, Chair of the Shared Revenues Partnership Joint Committee, said:

“It’s good news that we’ve been able to launch this new MyAccount portal making it easier for our residents and businesses to view their account online.

“Not everyone has time to access our customer services during their working day, so this enables individuals to make changes and view documents at a time that works for them.”

For more information, and to register, visit the councils’ websites.

Users wishing to have their March 2019 bill online, should sign up before 18 February this year.