Helpful resources
We've put together a number of resources that may help you get online. We have also included some links to websites that may be useful.
We've categorised these into sections below.
Digital skills courses and information ⯆
| Topic | Description |
|---|---|
| Learn My Way | Learn My Way has free courses to help you learn digital skills, stay safe and stay connected. The modules are interactive, and you can login to save your progress. You can also become part of the Babergh District Council or Mid Suffolk District Council Online Centres Network. |
| iDEA | iDEA is a website that provides a range of interactive courses that help you learn digital, enterprise and employability skills for free. |
| The Skills Toolkit | Offers free courses to help you learn new skills or get a new job. |
| Make it Click | Make It Click features free courses, tools and templates that you can trust. You can learn new apps, improve the skills you already have and take a positive step forward in your work. |
| Age UK - Making the Most of the Internet | A range of step-by-step guides created by Age UK to help you make sense of the internet - the guides cover things like online essentials, keeping in touch and managing your money. |
| Topic | Description |
|---|---|
| Get Safe Online | Get Safe Online is a resource that provides practical advice on how to protect yourself, your business, your computers and other devices against cyber crime. |
| Internet Matters | A website that provides comprehensive and credible resources, information and support to help you keep children safe online. |
| Keeping children safe online | A website, from the NSPCC and O2, that helps keep children safe online. |
| Learn My Way – Online Safety | A module from Learn My Way that provides information about online safety. |
| Age UK - Staying Safe Online Guide | A guide, produced by Age UK, that provides information about staying safe online, online scams, protecting your computer, online shopping and banking, and privacy on social media. |
| Action Fraud - Report a phishing attempt | A site from the National Fraud and Cyber Crime Reporting Centre that provides detail on how to recognise and report emails, texts, websites, adverts or phone calls that you think are trying to scam you. |
| Topic | Description |
|---|---|
| AbilityNet - My Computer My Way | A range of guides available that provide step-by-step instructions on how to adapt a phone, computer or tablet to meet your needs. |
| BBC - Accessibility | This page provides links to resources and documents to help you access the BBC's content. You can also find out about the BBC's approach to their development of rich accessible products and services. |
| RNIB - Technology resource hub: the latest facts, tips and guides | A set of webpages that provide information about accessibility for devices, as well as specialist suppliers of products designed for people with sight loss. The pages include a number of guides about a range of different products. |
| AbilityNet - Request Free IT support at home | AbilityNet supports anyone living with any disability or impairment to use technology to achieve their goals at home, at work and in education. This link takes you to an online form, which you can complete to request free IT support. AbilityNet's Tech volunteers provide free IT support to older people and disabled people - of any age - in the UK. |
Health information and resources ⯆
| Topic | Description |
|---|---|
| NHS Homepage | The link will take you to the homepage of the NHS website. |
| NHS Health A-Z | This section of the NHS's website provides an A-Z of information about health. |
| NHS - Find services near you | This section of the NHS's website provides details of where to find services that are local to you. |
| UK Government COVID-19 Advice | Information about COVID-19, provided by the government. |
| Topic | Description |
|---|---|
| Suffolk County Council | The homepage of the Suffolk County Council website. |
| Suffolk Infolink | Suffolk Infolink is a community directory including listings for activities, services and events across Suffolk. |
| Suffolk Constabulary | The homepage of the Suffolk Constabulary website. |
| Parish Councils in Babergh and Mid Suffolk | Contact information of all the Parish Councils in the Babergh and Mid Suffolk District Council area. |
Citizens Advice & MoneyHelper ⯆
| Topic | Description |
|---|---|
| Citizens Advice Mid Suffolk | The home page of the Citizens Advice Mid Suffolk website, an organisation which provides free, confidential, independent and impartial advice and campaign on big issues affecting people’s lives. |
| Citizens Advice Ipswich | The home page of the Citizens Advice Ipswich website, an organisation which provides free, confidential, independent and impartial advice and campaign on big issues affecting people’s lives. |
| MoneyHelper | MoneyHelper brings together the support and services of three government-backed financial guidance providers: the Money Advice Service, the Pensions Advisory Service and Pension Wise. |
Microsoft, Apple and video chat app user guides ⯆
| Topic | Description |
|---|---|
| Windows 10 - Quickstart Guides | A guide to using the operating system Windows 10 from Microsoft. |
| Microsoft Word Guide | A guide on how to use Microsoft Word on a computer. |
| Microsoft Excel Guide | A guide on how to use Microsoft Excel on a computer. |
| Microsoft PowerPoint Guide | A guide on how to use Microsoft PowerPoint on a computer. |
| Apple iPad Guide | A guide created by Apple for the iPads. |
| Guide to using Zoom | A guide created by Zoom, for using their video chat programme. |
| Guide to using Skype | A guide to using the video chat software Skype. |
| Guide to using Facetime | A guide for using the Apple video chat platform, Facetime. |
| Guide to Microsoft Teams | A guide to using the Microsoft Teams software. |
Broadband and mobile coverage checker ⯆
| Topic | Description |
|---|---|
| OfCom Broadband and Mobile Coverage Checker | A tool to check the broadband availability and speeds for any UK address, and to check indoor and outdoor mobile coverage including voice, 3G,4G and 5G. |
| Topic | Description |
|---|---|
| National Careers Service | The National Careers Service website where you can find careers information, advice and guidance, and also assistance to help make decisions on learning, training and work at all stages of a career. This service is available to people who live in England.
|
| Topic | Description |
|---|---|
| Visit Suffolk - What's On | A 'What's on?' guide for Suffolk, provided by the official visitor website. |
| Topic | Description |
|---|---|
| BBC iPlayer | The catch-up and on-demand video service from the BBC. |
| ITV Hub | The catch-up and on-demand video service from ITV. |
| All4 | The catch-up and on-demand video service from Channel 4. |
| My5 | The catch-up and on-demand video service from Channel 5. |
| Radioplayer | A website bringing together all the BBC, commercial and community radio stations that broadcast in the UK. |
| YouTube | A website where you can find free videos on a range of different searchable subjects. |