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Home > The Council > Making a complaint about a councillor

Making a complaint about a councillor

All our district and parish councillors must abide by the Suffolk Local Code of Conduct (adopted in 2012).

You can make a complaint about a councillor, if you think that they have not followed the code of conduct. You will need to be clear about how you think the councillor has not followed the code of conduct.

The Monitoring Officer can only deal with complaints about the behaviour of a councillor, which are covered by the Council's code of conduct.

The code of conduct only applies to a councillor whilst they are performing their functions as a councillor. It does not apply to a councillor acting in their personal capacity.

The Monitoring Officer cannot deal with complaints about staff (such as town clerks, parish clerks, or officers).

Make a complaint

You may complain about a councillor online:

Make a complaint about a councillor

Alternatively, if your complaint is directed towards a Babergh and Mid Suffolk officer (non-councillor), please follow the link below:

Complain about a Babergh and Mid Suffolk officer

If you wish to complain about town or parish council staff, please contact the respective council.

Further support

If you would like some informal advice before you submit your complaint, you can ring our Monitoring Officer Emily Yule on 01449 724694

Download our Code of Conduct Complaints Procedure

Local Government and Social Care Ombudsman

If you are unhappy with the outcome of your complaint you can contact the Local Government and Social Care Ombudsman.

The Ombudsman does not offer a right of appeal against the Council's decision. However, they can consider if there was any fault in the way the Monitoring Officer or Standards Committee handled the complaint. 

Contact the Local Government and Social Care Ombudsman