All of our District Councillors and Parish Councillors must abide by the Suffolk Local Code of Conduct, adopted in 2012.
You can make a complaint about a Councillor if you think that a councillor has not followed the Code of Conduct. You will need to be clear about how you think the councillor has not followed the Code.
The Monitoring Officer can only deal with complaints about the behaviour of a Councillor which are covered by the Council's Code of Conduct. The Code of Conduct only applies to a Councillor whilst undertaking his/her functions as a Councillor. It does not apply to a Councillor acting in their personal capacity.
The Monitoring Officer cannot deal with complaints about staff, such as Town Clerks, Parish Clerks, or officers.
You may complain about a councillor online here:
Alternatively, if your complaint is directed towards a Babergh and Mid Suffolk officer (non-councillor), please follow the link below:
If you wish to complain about Town or Parish Council staff, please contact the respective council.
If you would like some informal advice before you submit your complaint, you can ring our Monitoring Officer Emily Yule on 01449 724694
The Babergh and Mid Suffolk Monitoring Officer, in consultation with an independent person appointed by the Council, will investigate your complaint.
Our independent persons are:
The Monitoring Officer will make an initial assessment of your complaint to check that:
If this is the case, we will send you a letter acknowledging your complaint.
A letter will be sent to the Councillor informing them of the complaint against them within 14 working days. The Parish Clerk will also be informed, or in the case of District Councillors, the Group Leader will be informed.
The case will be referred to an Independent Person after 14 days or upon receipt of the Councillor’s response. The Monitoring Officer, in consultation with the Independent Person, will decide:
This stage will be different depending on the outcome of Stage 3.
If you are unhappy with the outcome of your complaint you can contact the Local Government and Social Care Ombudsman.
The Ombudsman does not offer a right of appeal against the Council's decision but can consider if there was any fault in the way the Monitoring Officer or Standards Committee considered the complaint.