If you are not able to get to a Household Waste and Recycling Centre or have items collected by a charity, we can collect and dispose of household (excludes DIY waste, fixtures or fittings) items for you.
This service costs £39.50
This service is not a house clearance service. We will collect up to 5 separate items (or 10 bags of household refuse/garden waste). Our crews will not enter properties, garages, back gardens or sheds, so you must place your items in a place which is easy to access from the street. If you are unsure whether we will collect an item, we apply the logic of 'Would you take it with you if you moved house'. If not, then it will not be possible for us to collect that item.
If you are a business, receiving our commercial waste collection service and require a collection, please call 0300 123 4000, choosing option 4 for a quote. If you do not receive our commercial waste collection service, we will unable to carry out your request, this includes work carried out by a contractor and booked for collection from a domestic address.
Most items collected are sent to the Energy from Waste plant, but we do recycle items where possible.
Before contacting us, please note that:
Items we collect should not be filled with other waste. For example, a fridge should not contain food
Carpet and underlay count as two separate items
The price and terms and conditions of this service are different for residents and businesses
Collections will not take place until payment has been taken
Requests and payments must be taken before 17:00 on the last working day before collection.
We don't know what time the contractor will arrive to take your items as it depends how busy they are, and how far they need to travel, each day. But you must have your items ready for collection by 6.30am on the day of collection
Please check the availability before booking Available dates