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Home > Waste Services > My waste hasn't been collected

My waste hasn't been collected

Find delays in your area via these quick links:


We currently have delays in the following areas, please leave your waste at the regular collection point and we'll collect it as soon as possible:

Garden

Babergh:

  • Pinewood

Mid Suffolk

  • West, Street Walsham le Willows (Roadworks)

Refuse

Babergh

  • Service up to date.

Mid Suffolk:

  • Shrubbery Close, Hessett (Blocked by skip and vehicles)

Recycling

Babergh:

  • Service up to date.

Mid Suffolk:

  • Bury Road,Stowmarket (Parked Cars)
  • The Street, Eye (Roadworks)
  • Stonham Aspal
  • Limestone Close, Great Blakenham (Road blocked)

Commercial

Babergh:

  • Service up to date.

Mid Suffolk:

  • Service up to date.

Glass

Babergh:

  • Service up to date.

Mid Suffolk:

  • Service up to date.

Clinical

Babergh:

  • Service up to date.

Mid Suffolk:

  • Service up to date.

Reporting missed waste collections

Any missed collection must be reported within 2 working days (not including weekends or bank/public holidays).

Report a missed collection

What you can do to avoid unnecessary missed collections

Please ensure that:

The correct bin or sack is presented at the edge of your property by 06:30 on collection day.

All waste is contained within a council branded bin (with the lid firmly shut) or in authorised council sacks (NO black bags!).

Waste is not contaminated (e.g. glass, food or bagged waste in the recycling bin/sacks or garden waste in the refuse bin/sacks).

Further information about what can go in your bins and sacks

Unsure of when we collect your waste? Check our collection calendars

Common issues affecting collections

  • Roadworks
  • Obstructive parking of vehicles
  • Vehicle breakdowns
  • Severe weather

 

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Web page updated: 14/12/2018 @ 16:03 PM