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Home > Waste Services > My waste hasn't been collected

My waste hasn't been collected

Find delays in your area via these quick links:

We currently have delays in the following areas, please leave your waste at the regular collection point and we'll collect it as soon as possible:

Please note from Friday 19th April 2019 up to and including Friday 26th April 2019  ALL collections will be one day later due to the Easter bank holidays

Garden Waste (Brown Bins)


  • Rodwell Close, Holbrook (Roadworks)
  • Abbott Way, Holbrook (Roadworks)
  • Frog Hall Lane, Hadleigh (Roadworks)
  • Cockfield

Mid Suffolk

  • Old Newton
  • Haughley
  • Stowmarket
  • Hoxne 
  • Denham



  • Nelson Road, Sudbury (parked cars)
  • Pinewood, Ipswich

Mid Suffolk

  • Rags Lane, Woolpit (Roadworks) 
  • Hawes Lane, Norton (Parked Cars)
  • Monks Path, Elmswell (Roadworks)
  • Wetherden Road, Elmswell (Roadworks)
  • Hall Lane, Elmswell (Roadworks)
  • Hugh Ager Close, Stowmarket (Parked Cars)
  • Laburnham Close, Worlingworth (Parked Cars)



  • Parsonage Lane, Chelsworth (Roadworks)

Mid Suffolk:

  • Milden Close, Stowmarket (Parked Cars)
  • Rattlesden Road, Drinkstone (Roadworks)
  • Garden House Lane, Drinkstone (Roadworks) 
  • Lower Road, Shelland (Roadworks)
  • Meadow View, Woolpit (Roadworks)
  • Oak Lane, Woolpit (Roadworks)
  • Cotton Lane, Cotton (Roadworks)
  • The Marsh, Wortham (Roadworks)
  • Wetherden Road, Elmswell (Roadworks)
  • Wickham Road, Thornham Magna (Parked Cars)




  • Service up to date.

Mid Suffolk:

  • Service up to date.



  • Service up to date

Mid Suffolk:

  • Service up to date.



  • Service up to date.

Mid Suffolk:

  • Service up to date.

Reporting missed waste collections

Any missed collection must be reported within 2 working days (not including weekends or bank/public holidays).

Report a missed collection

What you can do to avoid unnecessary missed collections

Please ensure that:

The correct bin or sack is presented at the edge of your property by 06:30 on collection day.

All waste is contained within a council branded bin (with the lid firmly shut) or in authorised council sacks (NO black bags!).

Waste is not contaminated (e.g. glass, food or bagged waste in the recycling bin/sacks or garden waste in the refuse bin/sacks).

Further information about what can go in your bins and sacks

Unsure of when we collect your waste? Check our collection calendars

Common issues affecting collections

  • Roadworks
  • Obstructive parking of vehicles
  • Vehicle breakdowns
  • Severe weather

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Web page updated: 23/04/2019 @ 15:53 PM