My waste hasn't been collected

Find delays in your area via these quick links:

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We currently have delays in the following areas, please leave your waste at the regular collection point and we'll collect it as soon as possible:

Please note from Friday 19th April 2019 up to and including Friday 26th April 2019  ALL collections will be one day later due to the Easter bank holidays

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Garden Waste (Brown Bins)

Babergh:

• Rodwell Close, Holbrook (Roadworks)
• Abbott Way, Holbrook (Roadworks)
• Frog Hall Lane, Hadleigh (Roadworks)
• Cockfield

Mid Suffolk

• Old Newton
• Haughley
• Stowmarket
• Hoxne 
• Denham

Refuse

Babergh

• Nelson Road, Sudbury (parked cars)
• Pinewood, Ipswich

Mid Suffolk

• Rags Lane, Woolpit (Roadworks) 
• Hawes Lane, Norton (Parked Cars)
• Monks Path, Elmswell (Roadworks)
• Wetherden Road, Elmswell (Roadworks)
• Hall Lane, Elmswell (Roadworks)
• Hugh Ager Close, Stowmarket (Parked Cars)
• Laburnham Close, Worlingworth (Parked Cars)

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Recycling

Babergh:

• Parsonage Lane, Chelsworth (Roadworks)

Mid Suffolk:↑

• Milden Close, Stowmarket (Parked Cars)
• Rattlesden Road, Drinkstone (Roadworks)
• Garden House Lane, Drinkstone (Roadworks) 
• Lower Road, Shelland (Roadworks)
• Meadow View, Woolpit (Roadworks)
• Oak Lane, Woolpit (Roadworks)
• Cotton Lane, Cotton (Roadworks)
• The Marsh, Wortham (Roadworks)
• Wetherden Road, Elmswell (Roadworks)
• Wickham Road, Thornham Magna (Parked Cars)

Commercial

 

Babergh:

• Service up to date.

Mid Suffolk:

• Service up to date.

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Glass

Babergh:

• Service up to date

Mid Suffolk:

• Service up to date.

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Clinical

Babergh:

• Service up to date.

Mid Suffolk:

• Service up to date.

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Reporting missed waste collections

Any missed collection must be reported within 2 working days (not including weekends or bank/public holidays).

Report a missed collection

What you can do to avoid unnecessary missed collections

Please ensure that:

The correct bin or sack is presented at the edge of your property by 06:30 on collection day.

All waste is contained within a council branded bin (with the lid firmly shut) or in authorised council sacks (NO black bags!).

Waste is not contaminated (e.g. glass, food or bagged waste in the recycling bin/sacks or garden waste in the refuse bin/sacks).

Further information about what can go in your bins and sacks

Unsure of when we collect your waste? Check our collection calendars

Common issues affecting collections

• Roadworks
• Obstructive parking of vehicles
• Vehicle breakdowns
• Severe weather

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Web page updated: 23/04/2019 @ 15:53 PM