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Home > Waste > My waste hasn't been collected

My waste hasn't been collected

  1. Pinewood

    Sproughton

    Find delays in your area via these quick links:

Due to the Round Changes crews are taking longer than usual to collect in areas that they are not familiar with and some bins may be missed. We apologise for any delays or missed collections.

We currently have delays in the following areas, please leave your waste at the regular collection point and we'll collect it as soon as possible:

Garden Waste (Brown Bins)

 

Babergh

  • Boxford
  • Edwardstone
  • Elmsett
  • Groton
  • Lindsey
  • Kersey
  • Nedging with Naughton
  • Newton
  • Semer
  • Whatfield

 

Mid Suffolk

  • Stowmarket

 

Recycling

 Babergh

  • Boxted
  • Hartest
  • Lawshall

Due to the round changes we have a number of missed collections. Any reported missed collections are scheduled to be collected as soon as possible and do not need to be reported again. We apologise for any inconvenience experienced.

 

Refuse

Mid Suffolk

Due to the round changes we have a number of missed collections. Any reported missed collections are scheduled to be collected as soon as possible and do not need to be reported again. We apologise for any inconvenience experienced.

  • Beyton
  • Buxhall
  • Cockfield
  • Lawshall
  • Rattlesden
  • Stowmarket
  • Woolpit

 

Commercial

 

Babergh:

  • Service up to date.

Mid Suffolk:

  • Service up to date.

Glass

Babergh:

  • Service up to date.

Mid Suffolk:

  • Service up to date.

Clinical

Babergh:

  • Service up to date.

Mid Suffolk:

  • Service up to date.

Reporting missed waste collections

Any missed collection must be reported within 2 working days (not including weekends or bank/public holidays).

Report a missed collection

What you can do to avoid unnecessary missed collections

Please ensure that:

The correct bin or sack is presented at the edge of your property by 06:30 on collection day.

All waste is contained within a council branded bin (with the lid firmly shut) or in authorised council sacks (NO black bags!).

Waste is not contaminated (e.g. glass, food or bagged waste in the recycling bin/sacks or garden waste in the refuse bin/sacks).

Further information about what can go in your bins and sacks

Unsure of when we collect your waste? Check our collection calendars

Common issues affecting collections

  • Roadworks
  • Obstructive parking of vehicles
  • Vehicle breakdowns
  • Severe weather

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Web page updated: 15/08/2019 @ 16:18PM