My waste hasn't been collected
PLEASE NOTE - Garden waste (brown bin) collections have been suspended from Monday 11 January 2021 until further notice - Find further information about the suspension of garden waste collections
We collect more than 80,000 bins across the districts every week.
Sometimes, collections can be delayed by factors out of our control. This includes; roadworks, vehicle breakdowns, severe weather or parked cars preventing safe access.
To avoid a missed collection, please make sure that your bin is out by 6:30am and check what should go in your bins. Any bin that contains items it shouldn't will not be emptied.
Before reporting a missed collection
Please check below for any known delays in your area. If your road is listed, it means that we are already aware that your waste has yet to be collected. Therefore please do not report a missed collection, and continue to leave your bin out. The collection will be made as soon as possible.
- Refuse collections
- Recycling collections
- Garden waste (brown bin) collections
- Trade waste collections
- Clinical waste collections
- Glass collections
↑ Refuse collections
Babergh
- Crepping Hall Drive - Stutton
- Holly Lane - Stutton
- Woodfield Lane - Stutton
- Painter Close - Hadleigh (Roadworks)
Mid Suffolk
- Falcon Grove - Stowmarket (Parked Vehicle)
↑ Recycling collections
Babergh
- Service up to date
Mid Suffolk
- Crowfield Road (part of road) - Stonham Aspal (Roadworks)
- Falcon Grove - Stowmarket (Parked Vehicle)
- Farrow Close - Elmswell (Roadworks)
- Selion Way - Elmswell (Roadworks)
- Stonham Road (part of road) - Crowfield (Roadworks)
Due to a vehicle breakdown, there are currently delays to collections from the following roads which are collected by our smaller dustcart.
Recycling collections which were scheduled for 20/01/2021 from:
- A14 Slip Off To A140 - Coddenham
- Coddenham Road - Creeting St Mary
- Coddenham Road - Needham Market
- High Street - Needham Market
- School Street - Needham Market
- St Marys Road - Creeting St Mary
- The Pightle - Needham Market
Recycling collections which were scheduled for 21/01/2021 from:
- Access Road from Hollow Lane to Woodend Green Farm - Tostock
- Barrells Road - Thurston
- Birds Road - Thurston
- Cedars Close - Thurston
- Church Lane - Norton
- Church Road - Thurston
- Errington Way - Tostock
- Flatts Lane - Tostock
- Great Green - Thurston
- Heath Court - Thurston
- Heath Road - Thurston
- Ixworth Road - Norton
- Ixworth Road - Thurston
- Kiln Lane - Elmswell
- Leys Road - Tostock
- Meadow Lane - Thurston
- Mill Lane - Thurston
- Norton Road - Thurston
- Norton Road - Tostock
- Oak Road - Thurston
- Old Norton Road - Thurston
- Old Post Office Lane - Thurston
- Orchard Lane - Thurston
- Pakenham Road - Thurston
- Poplar Farm Lane - Thurston
- Spong Lane - Elmswell
- The Crescent - Thurston
- The Drift - Thurston
- The Gardens - Norton
- The Green - Tostock
- Wyards Lane - Thurston
↑ Garden waste (brown bin) collections
Garden waste (brown bin) collections have been suspended from Monday 11 January 2021 until further notice - Find further information about the suspension of garden waste collections
↑ Trade waste collections
Babergh
- Service up to date
Mid Suffolk
- Service up to date
↑ Clinical waste collections
Babergh
- Service up to date
Mid Suffolk
- Service up to date
↑ Glass collections
Babergh
- Service up to date
Mid Suffolk
- Service up to date
Report a missed collection
Missed collections must be reported to us within two working days of the scheduled collection date.
Once we've received your report, we'll aim to make a return within five working days.
If your road is listed above, it means that we are already aware that your waste has yet to be collected. Therefore please do not report a missed collection, and continue to leave your bin out. The collection will be made as soon as possible.
PLEASE NOTE - Garden waste (brown bin) collections have been suspended from Monday 11 January 2021 until further notice - Find further information about the suspension of garden waste collections
Report a missed collection
Page last updated: 21/01/2021 @ 17:20