My waste hasn't been collected
-
Pinewood
Sproughton
Find delays in your area via these quick links:
Due to the Round Changes crews are taking longer than usual to collect in areas that they are not familiar with and some bins may be missed. We apologise for any delays or missed collections.
We currently have delays in the following areas, please leave your waste at the regular collection point and we'll collect it as soon as possible:
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Garden Waste (Brown Bins)
Babergh
- Boxford
- Edwardstone
- Elmsett
- Groton
- Lindsey
- Kersey
- Nedging with Naughton
- Newton
- Semer
- Whatfield
Mid Suffolk
- Stowmarket
Recycling
Babergh
- Boxted
- Hartest
- Lawshall
Due to the round changes we have a number of missed collections. Any reported missed collections are scheduled to be collected as soon as possible and do not need to be reported again. We apologise for any inconvenience experienced.
Refuse
Mid Suffolk
Due to the round changes we have a number of missed collections. Any reported missed collections are scheduled to be collected as soon as possible and do not need to be reported again. We apologise for any inconvenience experienced.
- Beyton
- Buxhall
- Cockfield
- Lawshall
- Rattlesden
- Stowmarket
- Woolpit
Commercial
Babergh:
- Service up to date.
Mid Suffolk:
- Service up to date.
Glass
Babergh:
- Service up to date.
Mid Suffolk:
- Service up to date.
Clinical
Babergh:
- Service up to date.
Mid Suffolk:
- Service up to date.
Reporting missed waste collections
Any missed collection must be reported within 2 working days (not including weekends or bank/public holidays).
Report a missed collection
What you can do to avoid unnecessary missed collections
Please ensure that:
The correct bin or sack is presented at the edge of your property by 06:30 on collection day.
All waste is contained within a council branded bin (with the lid firmly shut) or in authorised council sacks (NO black bags!).
Waste is not contaminated (e.g. glass, food or bagged waste in the recycling bin/sacks or garden waste in the refuse bin/sacks).
Further information about what can go in your bins and sacks
Unsure of when we collect your waste? Check our collection calendars
Common issues affecting collections
- Roadworks
- Obstructive parking of vehicles
- Vehicle breakdowns
- Severe weather
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Web page updated: 15/08/2019 @ 16:18PM