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Home > Waste Services > Service delays

Service delays

Mid Suffolk (Recycling)

Recycling collections that are collected by the smaller recycling collection vehicle are delayed in the following areas due to driver sickness.

  • Stowmarket, Onehouse, Great Finborough, Buxhall, Rattlesden, Drinkstone
  • Buxhall Vale, Woolpit, Tostock, Thurston

In addition some recycling bins in Spencer Way, Stowmarket are delayed due to blocked access.

Also East End Road, Quoits Meadow and The Street Stonham Aspal were not completed.

Please leave your recycling bin out and we will return for them shortly.

Mid Suffolk (Garden Waste)

Due to several drivers being off sick brown bin collections are delayed in the following areas

  • Great Finborough
  • Onehouse
  • Somersham
  • Battisford
  • Great Bricett
  • Ringshall
  • Offton
  • Nettlestead
  • Willisham
  • Combs
  • Buxhall

Please leave your brown bin out and we will return for these on Friday 13th

Stowmarket, Haughley and Old Newton Brown bin collections will be completed by the end of Saturday 14th July

Mid Suffolk (Trade)

Trade collections due Tuesday 10th July are delayed and should be collected today. Trade collections due Wednesday 11th July  and Friday 13th July are delayed and will be completed by the end of the week including Saturday

We apologise for the delay which was due to multiple drivers off sick.

Babergh (Refuse)

Refuse collections in Great Cornard are delayed due to a puncture and will be returned for on Thursday 12th 

Babergh (Garden Waste)

There are currently no issues affecting this service.

Babergh (Trade)

There are currently no issues affecting this service.

Before any missed bin is reported

Any Missed collection must be reported within 48 hours (Not including weekends or bank/public holidays)

Please ensure that:

  • The correct bin is presented at the edge of your property by 06:30 on collection day.
  • That all waste/recycling is contained within in the bin (The lid is firmly shut) or in authorised council sacks (NO black bags)
  • The bin is not contaminated (e.g. Glass, Food or Bagged  Waste in the recycling bin, or Garden waste in the refuse bin)

Further information about what goes in your bins

Common issues affecting collections

  • Roadworks
  • Obstructive parking of vehicles
  • Refuse collection vehicle breakdowns
  • Severe Weather
Report a missed collection

Website last updated: 12/07/2018 @ 16:51 PM