Customer Access Point, Stowmarket, closed
Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.
For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points
Money is available to help people who receive Housing Benefit, but still do not have enough to pay their rent.
This also applies to people who receive the housing cost element of Universal Credit.
You might find yourself in these circumstances because:
If this applies to you, apply for a crisis and resilience fund - housing payment.
Apply for a Crisis and Resilience Fund - Housing Payment
Please note:
Crisis and resilience fund - housing payments cannot provide help for:
When you apply, please answer questions as fully as you can.
The more information you give us, the better we are able to understand your circumstances and your need for extra financial help.
There is no appeal right against the decision made regarding your crisis and resilience fund - housing payments award, but you can ask us to look at the decision again.
Crisis and Resilience Fund Housing Payments - Guidance & Procedures
If you have any queries, please contact us.