Customer Access Point, Stowmarket, closed
Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.
For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points
The garden waste collection is a paid for subscription service which allows households to dispose of items such as grass cuttings, weeds, and dead plants.
The items need to be placed into the brown garden waste bin for collection.
Garden waste is collected on a fortnightly schedule - check your collection day and schedule
Items put into the brown garden waste bin must loose - no bags or sacks.
Only put the following items in the brown garden waste bin:
If an item is not listed above, please keep it out of the garden waste bin.
If a bin contains a non-accepted item, it will not be emptied.
Never put the following items in the brown garden waste bin:
You may wish to keep the extra waste safe, and put it into the bin once empty.
Garden waste can also be taken to a Suffolk Recycling Centre
Authorised green council sacks can be purchased from our sack stockists to dispose of extra garden waste. For more information, please visit our authorised council sacks and stockists webpage
If your garden waste bin is often full before collection day, you may wish to apply for an additional garden waste collection service subscription
Please note that any garden waste left by the bin will not be collected.
Garden waste is taken to the Material Change Facility in Creeting St Mary to be turned into compost.
The compost can be purchased from a Suffolk Recycling Centre or directly from Material Change
To find out more, please visit the Suffolk Recycles website
The garden waste is taken to the Material Change Facility in Creeting St Mary to be turned into compost.
This facility uses a 'windrow' composting process.
Windrow composting is used to process garden waste only and is not designed to deal with food waste.