Customer Access Point, Stowmarket, closed

Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.

For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points

Grounds maintenance

We maintain the grass, planted areas, shrubs, hedges and trees on land that we own. We also cut some grass verges, in urban areas, on behalf of Suffolk County Council.

Please note that we are not responsible for the maintenance of rural highway verges. These are maintained by Suffolk Highways

We review our grounds maintenance service and schedules regularly, to make sure are continuing to provide a high quality, cost-effective service.

Which services do we provide?

Grass cutting
Pruning
Shrubs and hedges
Play areas

Winter works schedule

During the 2025/2026 winter season, we will share our shrubs and hedge trimming information and schedules on a weekly basis.

Grass cutting schedule

Grass cutting for the 2026 season has now commenced across the district.

The grass cutting schedule will be updated weekly to provide residents with the most up-to-date information on planned works in the area.

View 2026 grass cutting schedule

How you can help us

If you notice a grounds maintenance issue in your area, please report it to us.

If you witness any vandalism, or antisocial behaviour, please contact us. However, please inform the police first (phone Suffolk Police using 101).

If you see anyone digging near our trees (especially with a mechanical digger), please email the Public Realm team

Report a grounds maintenance issue

You can report a grounds maintenance via our online form.

Before you make a report, please be aware that the area may one of those where we are introducing wildflowers, to encourage wildlife in our district.