Customer Access Point, Stowmarket, closed
Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.
For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points
Benefits, money and debt advice
Customers worried about making rent or Council Tax payments should make a claim for Housing Benefit and/or Council Tax Reduction.
Application form for Housing Benefit and/or Council Tax Reduction
Customers who receive Housing Benefit or Universal Credit (Housing Element), can ask for extra help with their rent by requesting a Crisis and Resilience Fund - Housing Payment.
Application form for a Crisis and Resilience Fund - Housing Payment
Read information about Housing Benefit and Council Tax Reduction
For more information on how benefits are calculated and exclusions, please see the links below.