Make a Housing Benefit and Council Tax Reduction claim
Housing Benefit/Council Tax Reduction Calculator
You can find out if you qualify for any Housing Benefit / Council Tax Reduction by using our calculator.
You do not have to use the Housing Benefit and Council Tax Reduction Calculator to make an online claim, but if you do, the information you enter will automatically be saved into your online claim.
Claiming Housing Benefit/Council Tax Reduction
You can claim Housing Benefit and/or Council Tax Reduction online right now.
If you wish to partially complete and save the form, then return to it at any time, you can.
When you submit your claim, you will be told what evidence you need to supply.
Remember that your claim will usually start from the Monday after we receive it, so if you think you may be entitled, submit your claim as soon as you can.
If you want to claim from an earlier date visit our Backdating page
Some benefits and tax credits are being replaced by Universal Credit. Find out more about Universal Credit
Providing evidence
Sometimes we need evidence so that we can process claims, reductions and changes to your Council Tax. You can submit evidence with our online form or alternatively, you can post evidence to us. All evidence supplied will be copied and returned to you.
Our mailing address is:
Babergh and Mid Suffolk District Councils
Endeavour House
8 Russell Road
Ipswich IP1 2BX
The legal authorisation which allows the Council to accept electronic claims can be found below:
- Babergh District Council's Legal Authorisation for Electronic Signatures
- Mid Suffolk District Council's Legal Authorisation for Electronic Signatures
Document upload requirements
Make sure your documents are readable and NOT password protected before submitting a form. This will save time in processing your request.
We accept:
- Scanned documents - these must be in PDF format and a maximum size of 1MB
- Digital photos - These must be in any of the following formats: JPG/JPEG, GIF, PNG or TIF/TIFF and a maximum size of 5MB
Understanding your award letter
To understand more about your Housing Benefit award notice, read our notes.