Customer Access Point, Stowmarket, closed
Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.
For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points
Check your collection day
From 1 June 2026, refuse, recycling, and paper and card, is collected on a three-weekly schedule. Food waste is collected weekly.
Find out more about the recent changes to waste and recycling collections.
The new collection schedule, showing which bin is emptied on which week, can be found below.
Collection schedule calendars
Waste collection schedule
For an address in Babergh: view the Babergh waste collection schedule
For an address in Mid Suffolk: view the Mid Suffolk waste collection schedule
If you are unsure which district the address is in, you can check your district council
Garden waste (brown bin) collection schedule
We collect garden waste on a fortnightly schedule, via our chargeable subscription service.
Week 1: view the Week 1 garden waste (brown bin) collection schedule
Week 2: view the Week 2 garden waste (brown bin) collection schedule
Bin not emptied as scheduled?
Sometimes, collections can be delayed for reasons outside of our control.
If your bin has not been emptied as scheduled, please check for service delays.