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Contact us

This is the main contact page where you can find contact details for our departments.

Babergh and Mid Suffolk District Councils are committed to transforming how we work with our customers.

Our focus is on moving all of our processes on-line to make them easier, quicker and more accessible for our customers to use. This means that we will be trying to minimise the need for face-to-face and telephone contacts in favour of web and digital services wherever possible.

If you do need to speak directly to a member of staff we'll offer you an appointment at a mutually convenient time and place.

Contact 0300 1234000 to be connected to any council service (please note information on call charges)

Alternatively please complete the following form.

Please give as much detail as you can, to help us respond to you satisfactorily.


Or contact a department of your choice:



Home Visits: Visiting Team

Telephone: 01473 433809

For payment arrangements

Telephone: 01473 433833


Fraud Hotline (24 hour) call 0800 854440 or text 0800 328 0512

By post: NBFH, PO Box 224, Preston PR1 1GP

Universal Credit

Address: FREEPOST RTEU-LGUJ-SZLG Universal Credit, Post Handling Site B, Wolverhampton WV99 1AJ

Telephone: 0345 6000 723 (Monday - Friday 8am - 6pm)

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Building Control & Street Naming and Numbering

Email: Building Control

Telephone: 01449 724512

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Email: HR Support Team

Telephone: 01473 826661

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Commissioning and Procurement (Supplying the Council)

Telephone: 07834 392630

Email: Commissioning and Procurement

Babergh District Council

Address: Babergh District Council
Corks Lane
Suffolk IP7 6SJ

Mid Suffolk District Council

Address: Mid Suffolk District Council
131 High Street
Needham Market
Suffolk IP6 8DL

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Email: Communications Team

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Email: Communities

Telephone: 01449 724642

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Council Tax

Valuation Tribunal Appeals

Email: VT Doncaster

Telephone: 0300 123 2035

Facsimile: 01302 321447

Address: VT Office Doncaster
Hepworth House
2 Trafford Court

Banding Appeals

Website: Valuation Office Agency

Telephone: 0300 0 501 501

Address: The Valuation Office Agency
Ground Floor, Ferrers House
Castle Meadow Road
Nottingham NG2 1AB

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Economic Development

Email: Economic Development

Telephone: 01449 724635 or 01449 724644

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Emergency Planning

You can also follow us on Twitter

Email: Emergency Planning

Telephone (during office hours): 01449 724851

Telephone (outside office hours): 01473 826622

Address: Emergency Planning
Babergh District Council
The Council Offices
Corks Lane
Suffolk IP7 6SJ

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Environmental Management

Email: Environmental Management

Telephone: 01449 724725 or 01449 724714

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Food Safety

Email: Food Safety

Telephone: 01449 724713 or 01473 724710

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Health & Safety

Email: Food and Safety Team

Telephone: 01449 724713 or 01449 724710.

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Email: Heritage Team

Telephone: 01449 724527

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Allocations and Assessments (Gateway to HomeChoice)

Telephone: 01473 825757

Tenancy Services (Housing Officers)

Telephone: 01473 825757

Rents and Service Charges (Money Matters)

Telephone: 01473 825798

Resident Involvement

Telephone: 01449 724781


Telephone: 01473 825757

Disabled Adaptations

Telephone: 01473 826639

Private Sector Housing

Telephone: 01473 826639

Tenancy Support Officers

Telephone: 01473 825877 or 01473 825766

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Infrastructure Team (CIL & S106)

Email: Infrastructure Team (CIL & S106)

Telephone: 01449 724563

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Land Charges

Commons and Village Green Enquiries

Telephone: 01473 264190

Address: Suffolk County Council
DX 87951 Ipswich
or Endeavour House
8 Russell Road
Ipswich IP1 2BX

Mid Suffolk & Babergh District Council Land Charges Enquiries

Email: Land Charges Enquiries

Telephone: 01449 724690

Address: Mid Suffolk District Council
131 High Street
Needham Market IP6 8DL

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Please contact the Licensing Team for Alcohol, Entertainment, Gambling (including Small Society Lotteries, Taxi and Private Hire, Sex Establishments, Boatman, Pleasure Boats, Car Boot Sales, Charitable Collections and Street Trading

Babergh District Council

Email: Babergh District Council Licensing Team

Telephone: 01473 826664 or 825719

Mid Suffolk District Council

Email: Mid Suffolk District Council Licensing Team

Telephone: 01449 724685 or 01449 724693 or 01449 724691

Licences for Animal Boarding, Dangerous Wild Animals, Dog Breeding, Pet Shops, Skin Piercing, Riding Establishment, Zoos and Cooling Towers please contact the Food and Safety Team on 01473 724713 or 01449 724710 or email Food Safety Team

For Caravan, Park Homes and Camping Site Licensing please telephone the Private Sector Housing Team on 01473 826639

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Neighbourhood Planning

Email: Community Planning Team

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Planning Development Management

Contact the Planning Development Management Team with our e form in respect of new proposals, current applications, appointments and call backs.

Or for anything else phone 0300 1234000

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Planning Policy

Email: ldf@baberghmidsuffolk.gov.uk

Telephone: 01473 825881

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Public Realm

For car parks, countryside sites, grass cutting and grounds maintenance, open spaces and playgrounds, street care and cleansing or trees and hedges:

Email: Public Realm Team

Telephone: 01473 826622

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Public Rights of Way

Email: sharon.berry@baberghmidsuffolk.gov.uk

Telephone: 01449 724634

To report a problem, telephone: 0345 606 6171

Dead Animals

Telephone (Highways England): 0300 123 5000

Email: Highways England

Telephone (DEFRA): 08459 335577

Natural History Museum Telephone: 0207 942 5155

Dead seals should be reported to the Zoological Society of London: 0207 449 6672

Email: Strandings

Public Register

Telephone: 08708 506506

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Email: Tourism Team

Telephone: 01449 734637

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Waste Services

Email: Waste Services Team

Telephone: 01449 778678

Address: Waste Services
Creeting Road Depot
Creeting Road West
IP14 5AT

Opening hours: Mon-Fri 8:30am - 5:00pm (Closed on Public Holidays)

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