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Home > Benefits > Landlord Portal

Landlord Portal

If you receive Housing Benefit on behalf of your tenant/s, the only way to view your Housing Benefit payments is online.

You must register for an online account so that you can access your landlord payment schedules. This access will allow you to view and download current and historic payments.

Log in to the Landlord Portal

Our new Landlord Portal is now available. This contains new information on Discretionary Housing Payments and is easier to navigate.

Please make sure you have registered by the 31st August 2019 when the old portal is decommissioned.

NEW Babergh Landlord Portal
NEW Mid Suffolk Landlord Portal

For guidance on logging into the Portal and viewing your payments, read our user notes:

New Landlord Portal User Notes

You can still access our old Landlord Portal by using the links below until this is decommissioned on the 31st August 2019.

Babergh Landlord Portal
Mid Suffolk Landlord Portal

Register for the Landlord Portal

To register complete the applicable form below. Following your registration you will receive two emails containing your username and temporary password for the Portal.

Register for Babergh Landlord Portal
Register for Mid Suffolk Landlord Portal

You will need to provide:

  • Your Landlord reference (shown on previous Landlord Schedules)
  • An e-mail address so that we may contact you and send you updates about changes to the Portal
  • A daytime telephone number

If you experience any problems registering please email our Systems Team for technical support.

This service is a joint venture between Babergh, Mid Suffolk District Councils and Ipswich Borough Council. However, each Council is a separate legal entity and if you have properties in each area, you will be required to register separately for each one and have individual logins.