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Sign up for eBilling

Due to 2022/23 Council Tax billing, our customer service advisors are experiencing a very high number of calls. If possible, please try to resolve your query online, before contacting us. We have put together a comprehensive set of frequently asked questions about Council Tax, which we hope will help you with this.

Viewing your bill online is a fast and secure way to receive your Council Tax bill. You can also make changes to your account.


How do I register?

You can register for paperless billing at any time. 

 Here's what you need to do:

1) Click on the button which applies to you below.

I pay Council Tax in Babergh
I pay Council Tax in Mid Suffolk

2) Click 'Click here to register for paperless e-billing'

3) Opt-in for paperless billing by completing details.

Please ensure the other Council Tax Payers in your household are aware that you have registered for (paperless) eBilling.

No further paper bills will be produced. However, the other Council Tax Payers in your household will still be held jointly and severally liable for the Council Tax.

What happens next?

If you’ve correctly followed the steps above, we will send you an email notification when a new or amended bill is available to view.

It’s important to tell us if you change your email address, as an invalid email address means you’ll receive a paper bill.

Moving home? There’s no need to re-register. Just make sure you update the address on your account.