Microsoft Global Outage

A major Microsoft outage has disrupted services around the world since Thursday. This is affecting our response times for customer queries.

Microsoft are working to fix the issue as quickly as possible. Thank you for your patience.

Request a new or replacement bin

If eligible, you can apply for smaller, larger, or additional bins

Find out how to order bins for a new build property

If your bin is damaged, report it to us so that we can repair or replace it

If your bin has gone missing, let us know so a replacement can be issued