Customer Access Point, Stowmarket, closed
Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.
For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points
If you have moved into a new build property, you will need to order a set of bins from us.
So we can collect your waste, we will provide you with a refuse, recycling, paper and card, and food waste bins. The bins will be clean and useable, but they may not be new.
If your property developer or housing association have not already paid for the bins, there will be a one-off cost of £100.00.
We will aim to deliver the bins as soon as possible. However, currently this could take up to 5-6 weeks.
Please note that we will only empty authorised Babergh and Mid Suffolk District Council bins that we have issued to the address.
Order bins for a new build property
If you have moved into a new property with a garden, you may wish to subscribe to our garden waste collection service.
For the collection of waste from a non-domestic location, including holiday lets/cottages, please visit our business waste webpage.
If you are a building developer looking to purchase bins for a development, please email our Waste Management Officers.
If you would like to know how our Waste Services team use any personal information you provide us, please read our privacy notice.