Customer Access Point, Stowmarket, closed
Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.
For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points
Report a missing bin
Before you report that your bin is missing/lost, please check that a neighbour has not taken it by mistake. Please also check that your bin has not been left somewhere else on your road.
We advise that you clearly label your bin with your house name or number.
In some circumstances, there may be a charge of £47.00 to replace a missing refuse (general rubbish) bin.
We will aim to deliver a replacement bin as soon as possible. However, currently this could take up to 5-6 weeks.
All replacement bins will be clean and useable, but they may not be new.
If you reported your bin was missing, but it's now been found, please email Waste Services. We will then cancel delivery of the replacement bin.