Customer Access Point, Stowmarket, closed
Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.
For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points
What we're doing
Carbon Reduction Management Plan
In 2019, we recognised and declared a climate emergency. We made a commitment to look for ways that we can reduce greenhouse gas emissions, and support Suffolk's aim of becoming carbon neutral by 2030.
We have committed to:
- 'taking the lead in responding to the challenge of climate change and protecting and enhancing our natural and historic environments'
- 'leaving a positive legacy for our children and grandchildren'
Our Carbon Reduction Management Plan details how we will do this.
Our accompanying Action Plan, which is split into themes, also details the individual actions that we are taking, as well as their costs.
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Annual Climate Report
Our latest Annual Climate Report, published in 2025, highlights our achievements, performance and progress against our Council priorities.
Biodiversity Action Plan
Our new Biodiversity Action Plan focusses on how biodiversity is integrated in all we do.
We are doing this through these six areas:
- Engage – provide greater opportunity for people to connect with the natural environment
- Educate – help people to understand what can be done and why it is important
- Expand – create bigger and more habitats
- Enhance – manage what we have better
- Embed – make biodiversity a routine part of what we do
- Endure – ensure that what we do provides lasting impact
For more information, please visit Our Biodiversity Action Plan webpage.
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Greenhouse Gas Reports
Our Greenhouse Gas Reports detail our carbon emissions and where they come from.