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Home > Housing > Leaseholders > Report a repair

Report a repair

Emergency repair works restriction now in place

Due to COVID and Government guidance, we will only carry out emergency works where there is a risk to people or buildings.  This includes but not limited to;

  • power cuts
  • uncontrollable leaks or floods
  • blocked drains,
  • insecure doors or windows
  • fire alarm faults

Please help us by only requesting repairs if they are either an emergency or are essential. 

Report issues online

It's quick and easy with our online system:

Report a repair online

Report issues by telephone

During normal working hours (Monday-Friday, 9am-5pm), emergency repairs should be reported by calling 0300 123 4000

Outside normal working hours (after 5pm during the week, or at weekends), emergency repairs should be reported by calling 0808 168 7794