Customer Access Point, Stowmarket, closed
Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.
For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points
We believe that everyone has the right to live in a safe environment that allows them to enjoy their home and community.
Antisocial behaviour and hate crime can be a destructive force within communities. However, we must recognise that not all reports we receive can be classed as antisocial behaviour.
We expect you (our tenants), any members of your family, and visitors you have show consideration and toleration for your neighbours and wider community.
We also believe that good neighbours should communicate with one another, and understand that different lifestyles can have an effect on others.
We expect you to try and resolve any issues yourself before you make a report, where possible. We have put together a guide for tenants called Living Well Together to empower you to do this.
Please visit our Tenants and antisocial behaviour webpage for more information about how we manage antisocial behaviour.
If you are reporting tenancy fraud, please complete our Report Tenancy Fraud Online form instead.
A hate crime is any criminal offence which is perceived, by the victim or any other person, to be motivated by prejudice based on a person's actual or perceived:
A hate crime can include physical or verbal abuse, intimidation, threats, harassment, online abuse, and damage to property.
For more information about hate crime and how you can access support, please visit our Hate crime webpage.