Customer Access Point, Stowmarket, closed
Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.
For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points
Central Suffolk Lettings: Letting Services
For landlords
Central Suffolk Lettings has been developed by Babergh and Mid Suffolk District Councils. We want to increase access to good quality, affordable homes, in the private rented sector, for eligible residents.
We provide a rent guarantee indemnity service to private sector landlords with a property to rent out.
We provide a comprehensive range of tenancy management services free of charge for you whilst your property is on the Indemnity scheme.
Benefits of letting your property with us on the Rent Guarantee Indemnity Scheme
- Guaranteed rent arrears payment for the term of the tenancy
- Cash incentive
- Full compliance certificate issued
- Administering of all tenancy set up documentation
- Tenant find process
- Deposit bond
- Inventory and check out inspections
- Repairs reporting
- Rent Increases
- 3 month inspection
View full details of our property services
Frequently asked questions:
What can I set my rent at? And will I be able to increase my rent annually?
All properties on the rent guarantee scheme need to have rent levels set at the Local Housing Allowance rates. These rates are reviewed annually by Central Government. View Local Housing Allowance (LHA) rates applicable from April 2025 to March 2026
What would my tenant be like?
Any tenant nominated for your property will have completed an affordability assessment and provided verified employer and/or character references. We work closely with landlords to ensure tenants are suitable for the property and tenancy offered. While the households we support have an identified housing need, our pre tenancy checks are careful and considered, with a strong focus on stability and sustainability.
What if I have to serve my tenant a notice?
We will support you to do this and will assist in the preparation and service of notices - we will also support your tenant through this process. Any court costs that are incurred for application fees can be claimed through the deposit bond.
Learn more about the Rent Guarantee Indemnity Scheme
What are the requirements to join the scheme?
Ensure that your property (and you, as a landlord) are fully compliant and ready for letting.
Compliance checks for your property:
Compliance checks for you as a landlord:
Renters Rights Act
Private renting is entering a new chapter.
Understand the new rules for renter's rights
Download our leaflet which also explains the changes
We offer advice and guidance to private landlords, homeowners and tenants on most housing and property related matters.
- Worried about your tenant's housing security, if you have to serve a notice?
- Loans, grants and assistance advice for private landlords
- Your responsibilities as a landlord
For tenants
Report a repair at your property
Are you aware of your new rights as a tenant?
From 1 May 2026, the Renters’ Rights Act 2025 will give tenants new rights and introduce new rules for private landlords.
Understand how the new rules may affect your current tenancy
What do our current tenants say about us?
"I am deeply grateful to the entire Central Suffolk Lettings team for their unwavering support and assistance. A special thank you to Brenda, Liz and Sharon for their endless kindness, guidance, and encouragement during challenging times. You have done so much for me and my children, leaving a lasting impression on my heart. I sincerely wish you continued professional success and prosperity" - Lina, Central Suffolk Lettings tenant, 2025
From the 2025 Suffolk Show
"For the fourth year running, Central Suffolk Lettings were standing proud on Stall 843 opposite the Trinity Ring where we got to watch the amazing Shetland Pony Grand National and witness the Tik Tok sensation 'Spud man' and his jacket potatoes! The day was spent having valuable face-to-face conversations with residents from all over Suffolk (some private tenants and some social tenants) and to meet with private landlords who had property to let for our vulnerable households. Landlords from Elmswell, Hadleigh and Great Cornard all offered positive feedback on the scheme and showed interest in letting with us in the future. We are looking forward to next year's event and being part of the face of the Council" - Steph Lloyd, Team Manager, Central Suffolk Lettings
Contact Us
To discuss any of the services we can offer you, and to find out more, please contact us:
Email the Central Suffolk Lettings Partnership