Customer Access Point, Stowmarket, closed
Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.
For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points
If you are struggling to pay your rent or service charges, you may be able to get support through the Crisis and Resilience Fund.
Babergh and Mid Suffolk District Councils have received funding to help residents experiencing financial hardship that is affecting their ability to maintain their home.
You may be able to apply if you:
You will need to complete an online application:
Apply for the Crisis and Resilience Fund
Once your application has been received:
We will take a person-centred approach, working with you to understand your situation and identify the most appropriate support.
If you are worried about losing your home, please contact the Housing Solutions team (using the online form, or by phoning 0300 1234000 and selecting Option 3). Early advice and support can make a significant difference.
You must make an application to the Crisis and Resilience Fund (previously known as the Suffolk Local Welfare Assistance Scheme), administered by Suffolk County Council.
If you need help to apply, a partner organisation, such as Citizens Advice, can assist you in submitting your application.
Please visit Suffolk County Council's website for more information