Customer Access Point, Stowmarket, closed
Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.
For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points
Your Council Tax bill assumes that there are at least two adults living in your household. If you are the only adult who lives in the property (as your main home), you may be eligible for a 25% reduction from your Council Tax bill.
Apply for Single Person Discount
If you are no longer the only adult in your household, you can cancel your Single Person Discount online:
End your Single Person Discount
If you're under the age of 25 and have lived in care, you may be eligible for Council Tax reduction.
Visit our Care Leaver Discount webpage for more information about the eligibility criteria, and how to apply.
All adults need to pay Council Tax, unless you are:
Add up all the adults who live in your household as a main residence (including yourself). Then, subtract any adults who do not pay Council Tax.
If you are left with one adult who does not qualify for any discount or exemption, you should receive a 25% discount.
If no adults pay Council Tax, you should receive a 50% discount.
You can apply for Council Tax discounts or exemptions online.
Apply for a Council Tax discount or exemption
If you are a student, or severely mentally impaired (or applying on behalf of someone who is), the application form is separate. You can apply for these discounts via MyAccount (although you don't need a username, just your Council Tax account number).
For latter applications, you will also need a certificate signed by your doctor.
If your circumstances change, you must tell us within 21 days. If you don’t, you may be fined.