Customer Access Point, Stowmarket, closed
Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.
For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points
When to notify us
The type of inspections we carry out
When we acknowledge your application, you will receive an approval notification. This notification will detail the schedule of building regulation inspection notifications - which will outline the stages where we need to make a site inspection.
We will inspect your site at certain points, to make sure that your project is meeting building regulations. Additional inspections may also be required during the work.
Under building control regulations - for any type of application and work - you need to notify us at the following stages (which may or may not need a physical inspection). The minimum notifications we require are:
- Start of work – notice required two days prior to starting work on site
- Commencement of work – notice required not more than five days after the date on which work is considered commenced (in accordance with Regulation 46A of the Building Regulations etc. (Amendment) Regulations 2023
- Completion of work - notice of completion of works is required five days prior to the date on which work is considered complete. A completion notice by a person carrying out building work must be completed by all dutyholders and returned to us not more than five days after the work has been completed. Failure to complete and return this may result in a delay in the issue of the certificate of completion
Types of inspections which need 24 hours notice
- Uncovering of existing structure
- Foundations (and any associated ground beams)
- Oversite preparation and suspended floor
- Damp-proof (or gas proof if required) membrane
- Floor joists
- Damp-proof course
- Intermediate structure
- Structural support
- Roof structure
- Drainage before covering
- Insulation
- Installation of new staircase
- Drainage after covering
- Fire spread prevention measures
- Occupation
Certificate of completion
A certificate of completion will be issued when all work has been inspected, satisfactorily completed and we have received your completion notice.
This certificate is needed when selling the property or getting a mortgage. The certificate provides evidence to any prospective purchaser or mortgage company that building work has been carried out in accordance with building regulations.